We are committed to protecting the privacy of your personal information. Personal information is information that would identify you, or from which you can be identified. We don’t give away or sell the personal information that we collect and we have systems in place to protect it.
COLLECTING YOUR PERSONAL INFORMATION
We will collect personal information if you choose to register for membership of the HomeworkHound website. The personal information we collect includes your name, address, telephone number, e-mail address, school name, country or location, occupation, student names, year level. We may collect other information when needed to provide a service you request.
In order to ensure that you have the best access to HomeworkHound, we request that all of the information that you provide be complete, accurate and current at the time of registration.
If you purchase any products from the HomeworkHound website we will collect sufficient information from you to be able to deliver those products to you in a timely manner.
COLLECTING OTHER INFORMATION
HomeworkHound keeps track of the pages our customers visit within our website, in order to determine what pages and services are the most popular. This information does not necessarily identify individual members or visitors to our website.
We will merge site-visitation data with anonymous demographic information for research purposes, and we may use this information in aggregate to provide more relevant content.
You have the ability to set your web browser to accept or decline cookies. If you choose to decline cookies, you may not be able to fully experience the interactive features of this website.
USE OF YOUR PERSONAL INFORMATION
We use your personal information for the following purposes:
To deliver the products you have ordered from our website.
To make the website easier for you to use by not making you enter your personal information more than once.
To allow you to interact with teachers who teach the same year level as you.
To alert you to product upgrades, special offers, updated information, and other new services.
We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services and sending postal mail. We will only provide those companies with the information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using that information for any other purpose.
If you give us great feedback, we might include your feedback with your name as a testimonial on our website.
DISCLOSING YOUR PERSONAL INFORMATION
HomeworkHound may disclose your personal information without first asking your consent only in accordance with relevant privacy law. We will disclose your personal information in the good faith belief that such action is necessary to: (a) comply with legal process served on HomeworkHound; (b) protect and defend the rights or property of HomeworkHound; or (c) act in urgent circumstances to protect the personal safety of an identified person, or the public; or as otherwise excused by law.
CONTROL OF YOUR PERSONAL INFORMATION
Except as otherwise described in this statement, personal information you provide on the website will not be used or shared outside of HomeworkHound and its controlled subsidiaries and affiliates without your permission.
Personal information collected on the website may be stored and processed in Australia. By using this website, you consent to any such transfer of information outside your country.
YOUR ACCESS TO YOUR PERSONAL INFORMATION
You may review and update your personal information at any time at through your profile page.
SECURITY OF YOUR PERSONAL INFORMATION
We use a variety of security technologies and procedures to help protect your personal information from unauthorised access, use, or disclosure. If we transmit sensitive personal information (such as a credit card number) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
When you purchase our services there is a mutual obligation: for you to provide certain information and for HomeworkHound to safeguard the information and to use and protect it as stated in this statement. It is HomeworkHound's practice to permit only those employees who are authorised to access and use your information for the purposes outlined in this statement. Furthermore, HomeworkHound business partners and other authorised entities are permitted to access and use the information of our customers only for the purposes which HomeworkHound specified and not beyond those purposes.
CHANGES TO THIS STATEMENT